Featured Frequently Asked Questions
Green Bags can be purchased at all BottleDrop Redemption Centers, BottleDrop Express, and Partner Retailer drop locations. A box of Green Bags has 10 bags, and each bag can hold between 70 and 90 containers.
Green Bags will be processed and credited to your account within 7 days. In the event BottleDrop is unable to process a bag and credit your account within 7 days, we will provide a bag credit based on recent activity in your account.
All beverage containers with an Oregon refund value can be returned in your Green Bags. Do not crush containers. You may mix plastic, glass, and aluminum bottles and cans in the same bag. Please do not put more than 30 glass bottles in each bag so the bag’s weight is under our 20 lb. limit.
The quickest way to sign up is with a valid Oregon ID. We ask for an Oregon ID to verify your identity and address to help keep your account secure. We do not use personal information for any purpose other than to set up your account and contact you if there are issues with your account.
Additionally, a valid SMS capable phone number is required to create a BottleDrop account online or at a BottleDrop Kiosk. Customers without an SMS capable phone may contact BottleDrop Customer Service and provide a valid email address and valid identification with a mailing address to qualify for a BottleDrop account.
Please note, an Oregon ID is not required to get an account. Customers signing up online or at a kiosk without an Oregon ID will simply need to have their account verified by our customer service team.
You can drop off up to 15 bags per account, per quarter year at BottleDrop locations. Bags dropped at any Partner Retailer drop location, which are different from BottleDrop Express sites, do not count toward this limit. Learn more about Partner Retailer drop locations.
Each quarter year starts and ends as follows:
- The first quarter starts January 1 and ends March 31.
- The second quarter starts April 1 and ends June 30.
- The third quarter starts July 1 and ends September 30.
- The fourth quarter starts October 1 and ends December 31.
When you reach your limit, you will receive an SMS or email notification if you have accurate contact information on your account and your card will no longer open the drop doors until the next quarter.
You will still be able to withdraw your account balance, use Plus, and purchase Green Bags. You may also continue to redeem containers using our self-service machines at any BottleDrop.
To find out how many bags you can drop today, or how close you are to your limit, log in to your account.
You can drop bags at any BottleDrop Redemption Center, BottleDrop Express, and Partner Retail drop location. Find Bag Drop locations on our locations finder.