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General BottleDrop Frequently Asked Questions

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BottleDrop is the easiest way to collect the refund value on bottles and cans purchased in Oregon. With our clean, spacious, and fully-staffed indoor facilities, an expanding network of locations, and our easy to use BottleDrop account, we make returning your bottles and cans and collecting your refund easy, clean, and convenient. Sound good? Open an account!

Use our Location Finder to find locations near you. All BottleDrop locations are open 7 days a week. Specific hours and available services may vary.

Partner retailer drop locations can also be found on our Location Finder. Drop door hours may vary by location.

 

A “Dealer Redemption Center” or “partner retailer” is a store that has partnered with BottleDrop and provides a drop off location for BottleDrop bags. Partner Retailers are separate from our Express drop sites and will be labeled specifically as a Partner Retailer on the website and include additional signage on site. Additionally, partner retailers (Dealer Redemption Centers) have different requirements under the law (ORS459A.700). As a result, partner retailers will pay the bag processing fee for bags dropped (no fee will be charged to the BottleDrop account holder), and those bags will not count toward the BottleDrop 15 bag per 90-day limit. All other BottleDrop terms and conditions apply.

A store that is a Dealer Redemption Center must also accept up to 24 containers per person, per day, by either a hand count or through a self-service bottle return machine.

Any beverage container with an Oregon refund value can be returned at BottleDrop. Please note that containers must have the brand name and/or the OR 10 marking legible to be redeemed. Containers purchased outside of Oregon do not have an Oregon refund value, even if they have the OR 10 refund value on the label. Knowingly returning containers purchased outside of Oregon is fraud and is punishable by law. For detailed information about which containers carry deposits and have redemptions values, please refer to the Oregon Liquor Control Commission Bottle Bill website.

Usually. You are able to keep plastic caps on plastic water bottles when recycling them at BottleDrop. Other lids of different material types (for example, a plastic lid or cap on a metal bottle) should be removed. Note that your local curbside recycling may have different rules about lids and caps.

Crushed or flattened containers will not go through BottleDrop self-serve return machines and may not be put in Green Bags. You can bring crushed containers to the Customer Service Desk to have a staff member count them by hand. You are able to have a maximum of 50 containers hand-counted per person per day.

No. Containers purchased outside of Oregon do not have an Oregon refund value, even if they have the OR 10 refund value on the label. Knowingly returning containers purchased outside of Oregon is fraud and is punishable by law. However, you do not have to be an Oregon resident to redeem containers in Oregon. If you live out of state and purchase refund eligible containers in Oregon, we advise you to keep relevant receipts to present to BottleDrop staff upon request.

Yes. You can return up to 350 containers per person per day using a self-serve return machine at a BottleDrop Redemption Center. BottleDrop staff will hand-count up to 50 containers per person per day at a Redemption Center. If you have a BottleDrop account, an average bag will contain about 75 containers depending on their size.

No. Our partner retailers (Dealer Redemption Centers) have different requirements under the law (ORS459A.700). As a result, partner retailers will pay the bag processing fee for bags dropped there (no fee will be charged to the BottleDrop account holder), and those bags do not count toward the BottleDrop 15 bag per 90-day limit. All other BottleDrop terms and conditions apply.

A store that is a Dealer Redemption Center must also accept up to 24 containers per person, per day, by either a hand count or through a self-service bottle return machine.

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