BottleDrop Account Frequently Asked Questions

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No account is required to use the self-serve return machines or hand-count service at a BottleDrop Redemption Center. A BottleDrop account is required to use the Green Bag program.

You can sign up online any time. You can also sign up for a BottleDrop account at any BottleDrop Redemption Center or BottleDrop Express location.

Signing up for an account is free. A roll of 10 Green Bags costs $2.00, and a $0.35 fee is charged for each bag processed by BottleDrop. Bag Tag stickers are required for each bag and are free to print from any BottleDrop kiosk. All bag purchases and processing fees are debited from the account, so no payment is required to get started. Bag Tag stickers are required for each bag, and are free to print.

A BottleDrop account allows you to use the Green Bag program, the BottleDrop Plus program, the BottleDrop app, and the BottleBox program for BottleDrop Refillables. It also allows you to track your balance online, donate to charities, or transfer your refund value to Oregon College Savings plans.

We do not currently offer a business/corporate account for BottleDrop. However, a business can have an employee representative set up a standard BottleDrop account and then add a secondary account user for oversight on the account. Note that any individual is only allowed to have one BottleDrop account.

No. There is no limit to the amount of funds you can keep in your account and funds do not expire. However, you can only withdraw a maximum of $99.95 in cash or store credit per day.

You can use your BottleDrop card to check your balance at any BottleDrop Redemption Center or BottleDrop retailer kiosk, on the BottleDrop App, or by signing in to your online account.

Use your BottleDrop account card at a BottleDrop kiosk to print a voucher, for up to $99.95 and take it to the cash register. Or withdraw it as a voucher at participating BottleDrop Plus retailers for 20% extra in-store credit. You can also visit a BottleDrop Redemption Center and use one of our Pay Stations to withdraw funds. Find locations now.

You are able to withdraw a maximum of $99.95 from your account per day—this is including BottleDrop Plus credit. For example, $83.25 in cash value is equal to $99.90 when using BottleDrop Plus.

You can get a replacement card at any BottleDrop Redemption Center or BottleDrop Express site using a kiosk. You can also request a replacement card by signing into your online account, or by contacting the customer service department.

You can update your PIN by signing in to your BottleDrop account through the app or signing in online, and then selecting the Edit Account tab. If you have any issues, please contact BottleDrop customer service.

An account often ends in $0.05 because there is a $0.35 processing fee for each bag that is dropped off.

Using an Oregon ID is an easy and safe way for us to verify your mailing address and to verify that you are setting up a valid account. Our system only stores your name and address along with the other information you share when setting up the account. Learn more about our privacy policy.

Yes. You can sign up by manually inputting your information. Then we’ll send a verification code to you via email or SMS text to verify your account. You can also sign up online.

We do not use, store, or sell your information for any purpose other than keeping you connected with your account. Learn more about our privacy policy.

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