COVID-19 Updates

Redemption Center staff carrying a brick of crushed aluminum beverage cans.

BottleDrop and COVID-19

What you need to know.

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COVID-19

BottleDrop values our customers, staff, and the Oregon community. As always, we’re committed to providing safe access to container returns. We’ve made changes to follow state requirements so that we may continue providing access to this essential service.

All BottleDrop Redemption Centers are open and operating on summer hours (8am – 7pm daily). We ask that customers maintain social distancing at all times and take note of signage, markings, and directions from staff while visiting our Centers.

BottleDrop is requiring face coverings to comply with Governor Kate Brown’s statewide Face Coverings Requirement. All customers age 5 and up are required to wear a mask, face shield, or face covering to enter our Redemption Centers. Customers must also wear a face covering outside Redemption Centers when six feet of distance cannot be maintained, and face coverings are encouraged even when this distance can be maintained.

We appreciate our customers adapting to our social distancing guidelines and safety measures to help reduce the spread of COVID-19. Thank you for your patience and understanding during this time.


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  • Oregon Food Bank Sign

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    Donate funds from your BottleDrop account to support participating nonprofits.

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    Avoid waiting in lines by using our Green Bags.

     

BottleDrop and COVID-19 FAQs

All BottleDrop locations are open daily, including all BottleDrop Redemption Centers and bag drop doors. Use our location finder to see where the closest BottleDrop is to you.

Retailers in reopening counties entering Phase 1 will be required to resume accepting empty beverage containers from customers within two weeks of reopening, through their reverse vending machines or by hand count. (For example: counties entering Phase 1 on May 15 will have two weeks to become compliant by May 29.)

Yes. We’ve implemented changes for the health and safety of our staff and customers. Some of our changes include limiting the number of people inside our locations, requiring customers to remain 6 feet apart at all times, and increasing the cleaning and sanitizing of frequently touched surfaces. Our Redemption Centers have extra staff, signage, and markings to help customers follow these social distancing measures.

Governor Kate Brown is requiring people, age 5 and up, to wear a face mask, face shield, or face covering to enter retail establishments and public areas statewide. Customers are required to wear face coverings to enter all BottleDrop Redemption Centers. Customers must also wear a face covering outside Redemption Centers when six feet of distance cannot be maintained, and face coverings are encouraged even when this distance can be maintained.

Face coverings are required at the following BottleDrop Redemption Centers:

  • Albany, 2141 Santiam Hwy SE, Albany, OR 97322
  • Beaverton, 9307 SW Beaverton-Hillsdale Hwy, Beaverton, OR 97005
  • Bend, 755 NE 2nd St., Bend, OR 97701
  • Corvallis, 1111 NW 9th St., Corvallis, OR 97330
  • Delta Park, 1176 N Hayden Meadows Dr., Portland, OR 97217
  • Eugene, 2105 W Broadway, Eugene, OR 97402
  • Forest Grove2933 Pacific Ave., Forest Grove, OR 97116
  • Glisan, 12403 NE Glisan St., Portland, OR 97230
  • Grants Pass, 1040 Rogue River Hwy, Grants Pass, OR 97527
  • Gresham, 1313 E Powell Blvd., Gresham, OR 97030
  • Hermiston, 740 W Hermiston Ave., Hermiston, OR 97838
  • Klamath Falls, 2702 Eberlein Ave., Klamath Falls, OR 97603
  • Medford, 1179 Stowe Ave., Medford, OR 97501
  • Milwaukie, 6100 SE King Blvd., Milwaukie, OR 97222
  • Newport, 158 E Olive St., Newport, OR 97365
  • Ontario, 325 NE Goodfellow St., Ontario, OR 97914
  • Oregon City, 14214 Fir St., Oregon City, OR 97045
  • Redmond, 1204 SW Lake Rd., Redmond, OR 97756
  • Roseburg, 740 NE Garden Valley Blvd., Roseburg, OR 97470
  • Salem – Lancaster, 1917 Lancaster Dr NE, Salem, OR 97305
  • Salem – Northeast Commercial, 1880 Commercial St. NE, Salem, OR 97301 
  • Salem – Southeast Commercial, 4815 Commercial St. SE, Salem, OR 97302
  • Springfield, 2289 Olympic St., Springfield, OR 97477
  • Tigard, 14411 SW Pacific Hwy, Tigard, OR 97224
  • Wood Village, 23345 NE Halsey St., Wood Village, OR 97060

Persons under the age of 5 and persons who require an accommodation or exemption under federal or state law. 

Acceptable face coverings include disposable non-medical masks, plastic face shields, or cloth face coverings that have been made from commonly found materials. Bandannas, scarves, and gaiters are all acceptable forms of face coverings. 

The governor’s office and the Oregon Health Authority will announce when wearing a face covering in indoor public spaces is no longer required.

Many of our partner retailers and Express sites carry Green Bags and have kiosks where you can print bag tags. You can also purchase Green Bags or pick up pre-ordered Blue Bags from Customer Service at a BottleDrop Redemption Center.

If there is a line outside the Center, and you don’t need to use the reverse vending machines, let staff know you are there to pick up supplies and they will let you know when Customer Service is available.

Yes. We encourage our customers to donate funds from their accounts to our BottleDrop Give nonprofits or to connect with one of these nonprofits to collect containers on their behalf.

Yes. You can drop off up to 15 bags per Green Bag account each quarter at BottleDrop locations. Bags dropped at partner retailer locations do not count toward this limit (learn more about partner retailer locations). If you reach your limit, you can still return containers via the reverse vending machines at our Redemption Centers.