COVID-19 Update July 22, 2020: Face Covering Requirements

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Face Covering Requirements

What you need to know.

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We're In This Together

Effective July 1,BottleDrop is requiring face coverings to comply with Governor Kate Brown’s statewide Face Coverings Requirement. All customers are required to wear a mask, face shield, or face covering to enter our Redemption Centers. Customers must also wear a face covering outside a Center when six feet of distance cannot be maintained, and face coverings are encouraged even when distance can be maintained. Effective July 24, this will include children age 5 and older.

BottleDrop values our customers, staff, and the Oregon community. As always, we’re committed to providing safe access to container returns. We’ve made changes to follow state requirements so that we may continue providing access to this essential service.

We appreciate our customers adapting to our social distancing guidelines and safety measures to help reduce the spread of COVID-19Thank you for your patience and understanding during this time.  


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BottleDrop and COVID-19 FAQs

All BottleDrop locations are open daily, including all BottleDrop Redemption Centers and bag drop doors. We’ve also added a temporary emergency return location at our headquarters in Portland through May 31. Use our locations finder to find your closest BottleDrop.

Retailers in reopening counties entering Phase 1 will be required to resume accepting empty beverage containers from customers within two weeks of reopening, through their reverse vending machines or by hand count. (For example: counties entering Phase 1 on May 15 will have two weeks to become compliant by May 29.)

Yes. We’ve implemented changes for the health and safety of our staff and customers. Some of our changes include limiting the number of people inside our locations, requiring customers to remain 6 feet apart at all times, and increasing the cleaning and sanitizing of frequently touched surfaces. Our Redemption Centers have extra staff, signage, and markings to help customers follow these social distancing measures.

Effective July 1st, Governor Kate Brown is requiring people to wear a face mask, face shield, or face covering to enter retail establishments and public areas statewide. Customers are required to wear face coverings to enter all BottleDrop Redemption Centers.

Face coverings are required at the following BottleDrop Redemption Centers:

  • Albany, 2141 Santiam Hwy SE, Albany, OR 97322
  • Beaverton, 9307 SW Beaverton-Hillsdale Hwy, Beaverton, OR 97005
  • Bend, 755 NE 2nd St., Bend, OR 97701
  • Corvallis, 1111 NW 9th St., Corvallis, OR 97330
  • Delta Park, 1176 N Hayden Meadows Dr., Portland, OR 97217
  • Eugene, 2105 W Broadway, Eugene, OR 97402
  • Forest Grove2933 Pacific Ave., Forest Grove, OR 97116
  • Glisan, 12403 NE Glisan St., Portland, OR 97230
  • Grants Pass, 1040 Rogue River Hwy, Grants Pass, OR 97527
  • Gresham, 1313 E Powell Blvd., Gresham, OR 97030
  • Hermiston, 740 W Hermiston Ave., Hermiston, OR 97838
  • Klamath Falls, 2702 Eberlein Ave., Klamath Falls, OR 97603
  • Medford, 1179 Stowe Ave., Medford, OR 97501
  • Milwaukie, 6100 SE King Blvd., Milwaukie, OR 97222
  • Newport, 158 E Olive St., Newport, OR 97365
  • Ontario, 325 NE Goodfellow St., Ontario, OR 97914
  • Oregon City, 14214 Fir St., Oregon City, OR 97045
  • Redmond, 1204 SW Lake Rd., Redmond, OR 97756
  • Roseburg, 740 NE Garden Valley Blvd., Roseburg, OR 97470
  • Salem – Lancaster, 1917 Lancaster Dr NE, Salem, OR 97305
  • Salem – Northeast Commercial, 1880 Commercial St. NE, Salem, OR 97301 
  • Salem – Southeast Commercial, 4815 Commercial St. SE, Salem, OR 97302
  • Springfield, 2289 Olympic St., Springfield, OR 97477
  • Tigard, 14411 SW Pacific Hwy, Tigard, OR 97224
  • Wood Village, 23345 NE Halsey St., Wood Village, OR 97060

Persons under the age of 5 and persons who require an accommodation or exemption under federal or state law. 

Acceptable face coverings include disposable non-medical masks, plastic face shields, or cloth face coverings that have been made from commonly found materials. Bandannas, scarves, and gaiters are all acceptable forms of face coverings. 

The governor’s office and the Oregon Health Authority will announce when wearing a face covering in indoor public spaces is no longer required.

Yes. We encourage our customers to donate funds from their accounts to our BottleDrop Give nonprofits or to connect with one of these nonprofits to collect containers on their behalf.

Yes. You can drop off up to 15 bags per Green Bag account each quarter at BottleDrop locations. Bags dropped at partner retailer locations do not count toward this limit (learn more about partner retailer locations). If you reach your limit, you can still return containers via the reverse vending machines at our Redemption Centers.

Many of our partner retailers now carry Green Bags. You can also get Green Bags and tags at a BottleDrop Redemption Center. If there is a line, you may ask staff if you can skip the line to use the kiosk to print tags and purchase Green Bags.