BottleDrop Green Bag Program and Account Terms and Conditions

Find the Terms and Conditions for BottleDrop accounts below.

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New Terms and Conditions Effective October 1, 2019

As of October 1, 2019, BottleDrop has updated its Terms and Conditions. The biggest change is that BottleDrop  has eliminated the two Green Bag per day drop limit. Instead, account holders are able to drop off up to 15 bags in one trip, no appointment required. However, account holders are limited to a maximum of 15 bags per 90 day period.

The vast majority of our account holders drop far fewer than 15 bags per 90 days and are not impacted by this policy.

For our rural customers, and those who choose to make fewer trips to BottleDrop, these changes will increase flexibility of the program, eliminate the need to schedule appointments, and make it easier for many of our household customers to use the Green Bag program.

We recognize the new policy may create challenges for some account holders. To learn more about the new limits, please check out the FAQs below or contact one of our customer service representatives.

Account Terms and Conditions

The BottleDrop account and Green Bag program are optional services intended to provide extra conveniences for individuals, families, and household consumers. The following Terms and Conditions apply to all BottleDrop accounts, and are agreed to by customers when upon account sign up. BottleDrop is not responsible for miscounts or delayed counts when customers violate the Terms and Conditions. Repeated violations of these Terms and Conditions could result in closure of your account with or without notice.

  • A valid SMS capable phone number is required to create a BottleDrop account online or at a BottleDrop Kiosk. Customers without an SMS capable phone may contact BottleDrop Customer Service and provide a valid email address and valid identification with a mailing address to qualify for a BottleDrop account.
  • A maximum of two BottleDrop accounts are allowed per household.
  • Account holders may drop a maximum of 15 bags in any 90-day period.
  • Only BottleDrop Green Bags are accepted for counting by BottleDrop. BottleDrop may refuse to count containers dropped in any bag other than a BottleDrop Green Bag.
  • A box of 10 BottleDrop Green Bags costs $2.00 and can be purchased at a BottleDrop or a participating retailer. The cost of bags may be deducted from your account.
  • A $0.40 processing fee is charged for each bag that is processed by BottleDrop.
  • Containers in a Green Bag must have been purchased in Oregon. Knowingly returning containers purchased outside of Oregon may be punishable with a $250 fine under Oregon law.
  • Green Bags may include a mix of plastic, metal, and glass containers in the same bag.
  • Green Bags may include BottleDrop Refillable glass bottles.
  • Green Bags containing any biohazards such as dirty diapers, syringes, spit/chew, or other biological substances are cause for immediate account termination.
  • BottleDrop is committed to using best efforts to accurately count containers (within a margin of error of +/- 2 containers per bag). If you believe the number of containers in your Green Bag was incorrectly counted, please contact customer service.
  • BottleDrop is not responsible for inaccurate bags counts if bags are improperly filled or handled. This includes, but is not limited to, bags that:
    • Contain trash or non-redeemable containers;
    • Are over 20 lb. (about 30 standard 12 oz. glass bottles);
    • Contain crushed or broken containers;
    • Contain unrinsed or sticky containers that do not freely fall out of an open bag;
    • Are ripped or cut, untied, not fully closed, or otherwise improperly handled.
  • Affix one Bag Tag on each Green Bag prior to dropping it off. Bags dropped without a Bag Tag will not be credited to your BottleDrop account.
  • There is a maximum withdraw limit of $99.90 per account per day. There is no limit to a BottleDrop account balance, and funds do not expire.
  • Green Bags will be processed and credited to your account within 7 days. In the event BottleDrop is unable to process a bag and credit your account within 7 days, we will provide a bag credit based on recent activity in your account.

BottleDrop management reserves the right, at its sole discretion, to change these Terms or the fees associated with BottleDrop accounts or other BottleDrop services at any time. Best efforts will be made to notify all customers and account holders of any changes to fees or account Terms and Conditions.

The BottleDrop Customer Code of Conduct is applicable to BottleDrop account holders as well as BottleDrop patrons who do not have an account.


Purchases, Refunds, and Cancellations

BottleDrop will make a good faith effort to provide any products or services offered via our website and kiosks. BottleDrop only provides products at retail locations within the state of Oregon and does not deliver services or products outside of the state of Oregon. Please refer to an updated list of our retail locations.

ALL SALES ARE FINAL except for defective bags as outlined below. However, you may request a refund for unredeemed products or services by emailing and stating the specific account and purchase you wish to refund. Refunds other than for defects are at the sole discretion of the Oregon Beverage Recycling Cooperative. All refunds will be issued as a BottleDrop account credit.


Defective Bags

BottleDrop, in its sole discretion, will replace the defective bag or refund the purchase price for manufacturer’s defects within the first ninety (90) days from date of purchase. You may request a refund by emailing, stating the specific account and purchase you wish to refund. Our warranty policy is valid for the original purchaser only.


Your Acceptance of These Terms

By signing up for a BottleDrop account, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use a BottleDrop account. Your continued use of the BottleDrop account following the posting of changes to these Terms will be deemed to be your acceptance of those changes. BottleDrop reserves the right to change and update these Terms and will make best efforts to inform customers of those changes.

If you have any questions about these Terms and Conditions, the practices of BottleDrop, or your dealings with this BottleDrop, please contact us at:

The Oregon Beverage Recycling Cooperative

(503) 542-5252

FAQs About the New Rules for Green Bags

The new bag drop limits will make it easier for most of our customers to use Green Bags by eliminating the need for an appointment. Now, customers can drop more than 2 bags at their convenience and still drop up to 15 bags every 90 days.

The Green Bag program has to have limits on the number of bags dropped to ensure that we can provide timely processing for all our customers and to ensure that BottleDrop and BottleDrop customers comply with tax law.

The BottleDrop Green Bag program is intended to provide individuals and families with a convenient way to return the bottles and cans they purchase. High volume use of the Green Bag program (more than 15 bags in 90 days) by organizations or for a means of profit creates operational backlogs and processing delays.

High volume use of the Green Bag program as a source of unreported profit may be a violation of tax law. When account holders return containers for which they did not pay a deposit, the money they receive could be classified as taxable income. If BottleDrop knows the names and addresses of these individuals, as we do with BottleDrop account holders, we could potentially be held responsible for issuing tax documentation for those accounts. The legal and administrative obstacles associated with managing tax documentation for Green Bag accounts are not feasible.

BottleDrop is no longer scheduling appointments for Green Bag drops. You may drop up to 15 bags, without an appointment, whenever it is most convenient for you.

Please note that there is a maximum of 15 bags dropped per 90 day period. If you drop more than 15 bags at a single time, or more than 15 bags in a 90 day period, your account may be locked, suspended, or closed. You may log in to your BottleDrop account to view your bag drop history.

Appointments are still available for BottleDrop Give accounts.

Individuals, businesses, or nonprofit organizations with high volumes of returns may continue to use other methods to return containers over and above the 15 bag per 90 day period limit.

  • Anyone may return up to 350 valid Oregon deposit containers per day using BottleDrop reverse vending machines.
  • Businesses may work with a beverage distributor that can assist in collecting and returning empty beverage containers sold on the premise of a business.
  • Nonprofit or tax-exempt organizations may use our BottleDrop Give Blue Bag program to return high volumes of donated bottles and cans.
  • Individuals and businesses may donate containers to any of the 1,700+ nonprofit organizations already working with BottleDrop Give.

For more information about these options, contact BottleDrop at

You can drop up to a total of 15 bags every 90 days, i.e. you can drop just one bag, or as many as 15 bags, when you visit a BottleDrop.

A few examples.

You may drop 15 bags on a single trip to the BottleDrop every 90 days.

You may drop 5 bags on one trip to BottleDrop on October 1, then come back within 90 days (by December 29) and drop 10 more bags.

You may drop 7 bags on October 1, 4 bags on November 15, and 4 bags on December 29.

You may drop 3 bags on consecutive days until you reach your limit of 15 bags. After 90 days from the first day you dropped 3 bags, you can drop 3 more bags.

Any time you exceed 15 bags per 90 day period, your account will be deactivated so that you will no longer be able to drop bags. You will still have access to your balance. BottleDrop will close your account if you  repeatedly exceed bag drop limits or drop more than 15 bags on the same day.

The new Green Bag policy is intended to make it easier for household that live long distances from a BottlleDrop. You no longer need an appointment. You can now drop up to 15 bags in one trip, no appointment necessary.

To see your bag history, log in to your account and check your bag history.

The 15 bag limit is based on research about Oregon beverage consumption and return patterns. The 15 bag limit is equivalent to approximately 1 case of beverages per day, which is more beverages than the average Oregon household consumes.

Changing the limit from 2 bags per day and requiring appointments for dropping up to 10 bags to a 15 bag per 90 days limit with no appointments offers more flexibility to the vast majority of BottleDrop Green Bag users.

The Green Bag program is intended use by individuals and families. Businesses, charities, and others that may be returning high volumes of containers have other options for returning containers and collecting return values.

Anyone may still return up to 350 containers per person, per day, using the reverse vending machines at a BottleDrop redemption center.

Dropping more than the allowable limits may result in the suspension or closure of your account.

Contact Us

If you have any questions about these Account Terms and Conditions, the practices of this Site, or your dealings with this Site, please contact us at: or (503) 222-2266.

Contact Us